The insurer indemnifies for any loss or damage according to the provisions
of the insurance contract. Therefore, it is very important that you carefully
study the insurance conditions before signing the insurance contract.
Inform the insurance company either personally or through a third party or
parties of the occurrence of an insured event as soon as possible. The insurance
advisor will assist you in filling in the claim advice and inform you of the
documents that are required for the disbursement of the insurance benefit.
If the occurrence of an insured event was occasioned by the activity of a
third party or the event occurred at work, the occurrence must be recorded by
the police or employer.
If the insured event has occurred abroad, you must obtain all documents
substantiating the insured event, including documents substantiating referral to
a doctor and treatment administered. If necessary, the insurer may request that
the documents be translated on the account of the beneficiary.