People and society

ERGO is constantly looking for new and qualified suppliers who value long-term relationships and partnerships.

ERGO is part of a global group and purchases a wide range of goods and services worldwide. Our procurements are based on the best overall value, i.e. in terms of quality, time and cost, and always respect the principles of compliance. In this way, we help to make a significant and sustainable contribution to the success of ERGO.

One of our key procurement criteria is a high sense of responsibility towards the company throughout its value chain. ESG: Environment, Social and Governance principles are crucial to our work. Therefore, we demand that our suppliers also implement sustainable business practices.

Sustainability and transparency in the value chain are as important to us as price or quality for a successful partnership. These principles apply to all business units as well as to our parent companies, ERGO Group AG and Munich Re.

Besides, the first step to becoming a supplier/cooperation partner is to comply with the Supplier Code of Conduct and therefore with the principles of the UN Global Compact movement.

Compliance is ensured by signing a Corporate Responsibility Agreement, which is mandatory for all our partners and suppliers:

• We take care of rational resource management on a daily basis, encouraging our employees to use electricity wisely, conserve water and save paper. With the introduction of digital solutions, we are increasingly using electronic signatures in our office work, thus reducing the circulation of paper documents. 
• We give used paper a second life by recycling it regularly. In 2023, we recycled 19 tonnes of paper.
• We have moved away from plastic cups and containers. To quench our thirst and consume the water we need every day, we are each using our reusable water bottle, glasses or personalised mugs.
• Every year, we implement challenge activities for our employees, encouraging them to walk more and use more environmentally friendly ways of getting around, which also promote healthy lifestyle.
• For several years now, ERGO has been moving away from waste baskets in its offices and has introduced centralised bins for waste sorting. Simultaneously we are regularly informing our employees about proper waste sorting and its benefits. We are aware that waste sorting is one of the simplest, but essential things everyone of us can do caring for the environment.

We were one of the first insurers to give our customers the opportunity to move away from plastic health insurance cards and printed policy descriptions by introducing a new solution in 2015 - the ERGO Health Insurance App. In 2023, 99% of ERGO health insurance customers were already using the app, where all the information they need is available digitally.