Operational liability insurance
With operational liability insurance, you protect yourself from unexpected expenses related to losses incurred by other persons as a result of your actions or omissions.
Operational liability insurance
If an act or omission has caused damage to another person, then ERGO operational liability insurance will help to cope with the claim for damages. In the event of an insured event, operational liability insurance covers the claims for property damage agreed in the terms and conditions of insurance, as well as legal assistance and judicial expenses related to the insured event and agreed in advance with ERGO.
Mitigating the risks related to operational liability with insurance should be considered by all companies for whom reliability and excellent client relations are important.
Wide insurance cover
ERGO operational liability insurance provides broad insurance cover to mitigate risks that may arise from various activities.Client-based solutions
When concluding ERGO professional liability insurance contracts, we proceed from the specific client, the risks related to their activities, and the need to mitigate such risks.Competent team
ERGO has a risk management, sales, and claims handling management team with long-term, diverse, and international experience.What does ERGO operational liability insurance cover?
Liability insurance is essentially all-risk insurance, i.e., in the event of an insured event, such greed damage is indemnified that is not excluded. Therefore, it is imperative to read the terms and conditions referred to in the contract, especially the exclusions section, as well as review the special terms and conditions in the policy and make sure that the insurance contract meets your expectations and includes the necessary covers for you. The main types of operational liability insurance covers are listed below, including a list of the types of property damage that ERGO generally indemnifies under operational liability insurance.
Operational liability
Operational liability insurance in the contract has to list all the services that you provide and for which you want have covers. For example, the following works/services can be insured with operational liability insurance: construction works, car repairs, cleaning services, accommodation services, beauty services, sports club activities, etc.
Operational liability insurance cannot be used to insure damage due to an error in a professional service (e.g., a designer’s mistake in a construction project or a notary’s error in a transaction). To this end, please familiarise yourself with professional liability insurance.
Liability in respect of immovable property
ERGO operational liability insurance also provides cover against liability arising from the ownership or rental of immovable property used in your activities. The insurance cover includes the immovable property referred to in the contract (including as a separate list).
Personal injury
Personal injury is the act of causing bodily injury or death to an injured party. The medical expenses of the injured party, damage caused by temporary incapacity for work, damage caused by permanent incapacity for work (partial or total incapacity for work), loss or reduction of dependant maintenance, and funeral expenses are to be indemnified.
Property damage
Property damage is the destruction or physical damage (collapse, breakage, deformation, etc.) of an item belonging to an injured party. In the context of property damage, reasonable and necessary expenses for repairing or replacing the item with an equivalent one will be indemnified.
Damage caused by the non-conformity of an item (e.g., the item is of the wrong size) is not considered to be a loss of property if the item has not been physically destroyed or damaged.
Additional expenses incurred as a result of personal injury and property damage
Additional expenses incurred as a result of personal injury and property damage (consequential financial loss) are, for example, the cost of a taxi ordered to take the victim to the doctor or the cost of renting a replacement space for a company damaged by a fire.
Legal assistance and judicial expenses
ERGO will indemnify legal assistance and judicial expenses related to the insured event and agreed in advance with ERGO.
What does ERGO operational liability insurance cover?
Liability insurance is essentially all-risk insurance, i.e., in the event of an insured event, such greed damage is indemnified that is not excluded. Therefore, it is imperative to read the terms and conditions referred to in the contract, especially the exclusions section, as well as review the special terms and conditions in the policy and make sure that the insurance contract meets your expectations and includes the necessary covers for you. The main types of operational liability insurance covers are listed below, including a list of the types of property damage that ERGO generally indemnifies under operational liability insurance.
Operational liability insurance in the contract has to list all the services that you provide and for which you want have covers. For example, the following works/services can be insured with operational liability insurance: construction works, car repairs, cleaning services, accommodation services, beauty services, sports club activities, etc.
Operational liability insurance cannot be used to insure damage due to an error in a professional service (e.g., a designer’s mistake in a construction project or a notary’s error in a transaction). To this end, please familiarise yourself with professional liability insurance.
ERGO operational liability insurance also provides cover against liability arising from the ownership or rental of immovable property used in your activities. The insurance cover includes the immovable property referred to in the contract (including as a separate list).
Personal injury is the act of causing bodily injury or death to an injured party. The medical expenses of the injured party, damage caused by temporary incapacity for work, damage caused by permanent incapacity for work (partial or total incapacity for work), loss or reduction of dependant maintenance, and funeral expenses are to be indemnified.
Property damage is the destruction or physical damage (collapse, breakage, deformation, etc.) of an item belonging to an injured party. In the context of property damage, reasonable and necessary expenses for repairing or replacing the item with an equivalent one will be indemnified.
Damage caused by the non-conformity of an item (e.g., the item is of the wrong size) is not considered to be a loss of property if the item has not been physically destroyed or damaged.
Additional expenses incurred as a result of personal injury and property damage (consequential financial loss) are, for example, the cost of a taxi ordered to take the victim to the doctor or the cost of renting a replacement space for a company damaged by a fire.
ERGO will indemnify legal assistance and judicial expenses related to the insured event and agreed in advance with ERGO.
What does ERGO operational liability insurance indemnify as an additional cover?
In operational liability insurance, you can choose different additional covers. It is also possible to agree with ERGO on the omission of some of the exclusions set out in the terms and conditions in order to receive the insurance cover that is most suitable for you.
Third party property held by the insured person (CCC cover)
The additional cover of third party property held by the insured person is, by its very nature, property insurance, so it would be reasonable, in particular, to insure such property with property insurance. However, if for some reason this is not possible, then you can choose an additional cover for operational liability insurance. It has to specify which property you have in mind in more detail, for example, damage to a car under repair or damage to a rented immovable property, etc. can be insured under this cover.
Subcontractors
If you want subcontractors to be considered as the insured persons, and ERGO does not file a claim for indemnification of the damage caused by them to the subcontractor who caused the damage, then choose additional cover for subcontractors.
Work involving an open flame
If your activity involves work with an open flame (e.g., roofing work), then you should choose additional cover for work involving an open flame.
Dangerous objects
The insurance terms and conditions exclude activities with so-called dangerous objects, such as water buildings (bridges, quays, piers, etc.), railways (including rolling stock), aviation (including airplanes, airport facilities), ships (including construction, repairs), power plants, and landfills. A more detailed list is given in the insurance terms and conditions referred to in the contract.
What does ERGO operational liability insurance indemnify as an additional cover?
In operational liability insurance, you can choose different additional covers. It is also possible to agree with ERGO on the omission of some of the exclusions set out in the terms and conditions in order to receive the insurance cover that is most suitable for you.
The additional cover of third party property held by the insured person is, by its very nature, property insurance, so it would be reasonable, in particular, to insure such property with property insurance. However, if for some reason this is not possible, then you can choose an additional cover for operational liability insurance. It has to specify which property you have in mind in more detail, for example, damage to a car under repair or damage to a rented immovable property, etc. can be insured under this cover.
If you want subcontractors to be considered as the insured persons, and ERGO does not file a claim for indemnification of the damage caused by them to the subcontractor who caused the damage, then choose additional cover for subcontractors.
If your activity involves work with an open flame (e.g., roofing work), then you should choose additional cover for work involving an open flame.
The insurance terms and conditions exclude activities with so-called dangerous objects, such as water buildings (bridges, quays, piers, etc.), railways (including rolling stock), aviation (including airplanes, airport facilities), ships (including construction, repairs), power plants, and landfills. A more detailed list is given in the insurance terms and conditions referred to in the contract.
Examples of operational liability insurance insured events
To better understand operational liability insurance, here are some examples of insured events.
Café
A fire starts in the café of a shopping centre, which causes property damage to the owner of the building and other tenants of the building.
Construction site
In the process of installing the scaffolding, a scaffolding part slips and falls from the hands of a worker. The fallen part breaks the window of the building, and also damages a passing vehicle. Due to the sudden braking of the vehicle, a passenger is also physically injured.
Warehouse
In the warehouse, an employee manoeuvres with the forklift and accidentally runs into a client who has come to pick up their goods. The client suffers severe personal injury.
Hairdresser
A hairdresser stumbles behind the power cord of the hairdryer and drops the hair dye container in their hand on the client waiting for the service. The client did not yet have protective linen on their clothes, and the clothes are ruined, also the person’s skin reacts when it comes into contact with the chemicals, and they will have to treat it for a long time.
Examples of operational liability insurance insured events
To better understand operational liability insurance, here are some examples of insured events.
A fire starts in the café of a shopping centre, which causes property damage to the owner of the building and other tenants of the building.
In the process of installing the scaffolding, a scaffolding part slips and falls from the hands of a worker. The fallen part breaks the window of the building, and also damages a passing vehicle. Due to the sudden braking of the vehicle, a passenger is also physically injured.
In the warehouse, an employee manoeuvres with the forklift and accidentally runs into a client who has come to pick up their goods. The client suffers severe personal injury.
A hairdresser stumbles behind the power cord of the hairdryer and drops the hair dye container in their hand on the client waiting for the service. The client did not yet have protective linen on their clothes, and the clothes are ruined, also the person’s skin reacts when it comes into contact with the chemicals, and they will have to treat it for a long time.
